We take concerns seriously and aim to resolve them fairly, promptly and with respect.
If you wish to raise a concern or complaint about our website, communications or developing services, please contact us in writing at wales@stable-minds.co.uk, including your name, contact details and a description of your concern.
We will acknowledge your complaint and respond as soon as reasonably possible. If you remain dissatisfied, we will explain any further steps available.
Safeguarding concerns should be reported immediately — see our Safeguarding page.